aerc712 wrote:Select the wrong size by mistake? (Not going for snark, just curious/nosy.)
Sorry that things aren't going to work out since that's a pretty significant difference in size. The only thing I can think of is what others suggested previously in the thread - make another account and order what you want. That's probably the last thing you want to do after all of this, but that's all I can think of since trades/sales won't work.
Unfortunately, the craziness of randoms seems to have turned the usually wonderful customer service folks into a bunch of cranky woot monkeys. Not fixing an order that is someone's birthday present for their child is pretty low woot.
Yeah, I was on autopilot and ordered 3 for myself.
The issue with opening another account is that I've already done that, and ordered 3 3x shirts on that account too. I placed both orders last night, and realized immediately after placing the second order that I had chosen the wrong size. I don't have any other payment methods, so that solution is kinda moot.
The thing that really confuses me, is that I've made this mistake before, with a kids.woot shirt sale. I realized a week later that I had ordered k10 instead of k12. I offered to send the shirts back as soon as they arrived without even opening them. They sent out new shirts, and didn't even ask for me to send the old ones back. I'm not trying to get anything free out of woot, just what I meant to order.
And really, what's the point of the confirmation email if they don't/won't do anything to fix the problem until WAY after the fact. The only option that I have available to me is to send them back as soon as they arrive for a refund. In this circumstance, that just will not do. Yes, I'll get my money back, eventually, but then I'm out the 3 shirts for my son, and out an awesome birthday present.