kbdemers wrote:In-Store Verizon Wireless... The experiences are almost too outlandish to believe but ended in a manager desperately trying to defend their crappy service in-store!
A close second goes to the old Adelphia Cable, but they are gone now.
Didn't happen to me, I just witnessed it.
Woman was mad because the store lost all of her contact information.
She wanted her daughters phone info put on her phone. (not sure of the reason)
She asked...Will that erase my information?
So they did it. And her info was gone.
I listened as the service guy brought in all sorts of managers and other people to tell her it wasn't erased. It was overwritten.
Where's Trollface Hiding???????
The info was gone and they were defending it because in tech terms erased isn't the same as overwritten!
No consideration that to a lay person, she had asked if her info would be safe.
Then they kicked her out for cursing! After 20 minutes of verizon defending the lost of the info.
WE LURV YOU TOO! Dork!!!
No greater love is lost than that not shared.