bluchez wrote:... A company's reputation is all that it has, and shirt.woot's reputation at this point is such a sad reflection of what it was 3 years ago. At that time, quality shirts with quality prints were being provided at cheap prices. There were the occasional mistakes, but it was far from the norm. ...
This is the truth. Back then, I can order a shirt, and 4-7 days later (usually), it's all in my mailbox. I take it out, admire it (or question why did I buy this?!), and life went on. Lather, rinse, repeat (ummm, often).
Nowadays, the shirt production always seemed rushed, and there are no second thoughts by the production crew to how the end product should look ... and the sale numbers these days reflect how (ex-)customers feel about that.
Do I have direct knowledge that such shirt.woot customers are unhappy with the products? Not always. Do I see the signs, both here in the forums and through the number of recent poorly printed, excessively shrunken, and/or stretched out shirts I run across in thrift stores, several which were still available in the reckoning at the time? Yes.
Someone with power needs to realize that they need to put in the effort to turn this place around, or else this slide is going to continue right into the ground.
Best of luck deciding which course is preferred.
(FWIW, I still have shirt issues I need to write into support about, but haven't had the patience to do it.)