quality posts: 105
Just a periodic FYIzies because I know the west coast is waking up and rolling in (hi!), the price change thread is over here.
So (the moderator said brightly, in an attempt to get things back on track), how 'bout that design?
I'm just hanging out, really.
quality posts: 34
drshemptastic wrote:Ordered at least 5 months ago. Never received the shirt. Sent two inquiries to shirt.woot and not even a reply has been received. Silly me, I thought paying for a shirt meant I'd receive a shirt.
I'm sorry, that's very odd. Did you send it from the email associated with your account? Sending it from a different email can sometimes cause issues. Did your email(s) have any attachments? Those frequently bounce off woot servers. Did you check you spam folders to see if the responses were winding up in there? Sometimes they do.
Please send a new email to firstname.lastname@example.org with your order number and description of your issue. Make sure to follow my questioned directions above to increase your likelihood of receiving woot's response. It's also possible staff may see this post and try to contact you through PM, so be alert for that. Still, go with sending an email first. Immediately even, please! When successfully sent, you should receive an automated message from service giving you a case number. That arrives within a couple hours of sending the email. Please keep an eye out for it in your inbox and spam folder(s). It will mean that your email has been received and put into queue for customer service. You should then get a response from a CSR either by the end of the day today or, if you send the email late in the day, tomorrow.
I rose in rainy autumn and walked abroad in a shower of all my days.