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Hello All -- I have sent three emails to service@woot.com regarding an issue I have with my recent random shirt order. I am getting no immediate question in que response and no taking care of the problem response. Please help
wblaze wrote:Hello All -- I have sent three emails to service@woot.com regarding an issue I have with my recent random shirt order. I am getting no immediate question in que response and no taking care of the problem response. Please help
Are there attachments in your email, are you getting auto-reply emails to confirm your email was received?
just checking: have you checked your junk email folder? an email provider might identify the "in the queue" email as spam and redirect it there.
Staff
Hey! I see we responded to each email you sent in. Try checking your junk/spam folder to see if they somehow ended up there. I'm sending you a private message as well.
^...what he said
Weird. Nothing in my spam. Please know that I am not one of those crazy over emailers. Got your PM. Thanks for the help.
same here. They sent me one incorrect sized shirt and two that were correct. I have emailed them twice now with no reply to either. This is terrible customer service. I am very disappointed. Any suggestions???
dreane wrote:same here. They sent me one incorrect sized shirt and two that were correct. I have emailed them twice now with no reply to either. This is terrible customer service. I am very disappointed. Any suggestions???
It looks like we responded to your email yesterday. Did you check your spam folder for the response? A replacement was shipped today for the incorrect size.
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