johnathontruong


quality posts: 0 Private Messages johnathontruong

Can someone help me? I've been trying to buy shirts for the past couple of days but keep getting this message

"Denied

Your payment authorization was denied. Please try your order again later."

The charges still get sent to my credit card account, but the order never goes through. I've written the woot staff multiple times but get no response. Has anyone else had similar issues before? if so please help, I really wanna buy some shirts.

ThunderThighs


quality posts: 555 Private Messages ThunderThighs

Staff

We're getting that message either from our authorization service or from your bank. The charges you are seeing on your card are authorization drafts and they will drop off in a couple days.

Make sure your address matches the one on the card, including the zip code.

If you're using PayPal, we require that the account be backed by a credit card or your bank account.

Hope this helps.



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