quality posts: 24
ibnjad wrote:I ordered a shirt on Novemeber 2nd, and the tracking disappears on November 18th. I've sent multiple requests to woot to find out what can be done about this with no response. Even though I like the shirts I think this wil be the last I order from this site, as there are plenty of shirt a day websites. Has anyone else had an issue with lost shirts paired with terrible customer service.
Did you get notification of your case number? If you never got the notification, then check your spam folder. Often times, spam filters will send customer service responses to your spam folder. There isn't much Woot can do about that.
I've always gotten a prompt response.
My speech is not parsing. I am speaking in ellipsis.