thebearqueen1


quality posts: 0 Private Messages thebearqueen1

I have had these shirts less than 3 months and the picture is rubbing off.





Is this a common problem on the new shirts or am I just lucky?

manhandsha


quality posts: 62 Private Messages manhandsha
thebearqueen1 wrote:I have had these shirts less than 3 months and the picture is rubbing off.





Is this a common problem on the new shirts or am I just lucky?



Jeez, I'm not sure what's up with that. I'd suggest sending those pics and your order details to support@woot.com; CS can check into the situation further.

shortman


quality posts: 113 Private Messages shortman

I have many woot shirts going back a couple years. Most have been washed many times. None have the kind of wear that your photos show. One or two of mine with large blocks of color have cracked some, but I am yet to have any part of any design flake off.

I wash shirts, towels, and undies together. Denim pants are washed in their own load. I used to use a top load agitator machine. For the last year or so a front load high efficiency machine.

I do not have the two shirts that are in your photos.

Narfcake


quality posts: 363 Private Messages Narfcake

Volunteer Moderator

Improper cure during production; not a common occurrence IMHO.

Neither my t-shirt or hoodie copies of Morning Powerup have anywhere close to this kind of wear. Both were screened (are these DTG prints?) and as they're @ramy shirts and my dog has a habit of licking/drooling/slobbering on them, they're not "well cared for" and regularly washed on hot/dryer dried on high.

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thelonegrape


quality posts: 0 Private Messages thelonegrape
thebearqueen1 wrote:
Is this a common problem on the new shirts or am I just lucky?



Your not just lucky. I've had this problem with the "no bowling" and the "aviator" shirts after just one wash. The aviator is particularly clear because I also own the design on a jersey zip hoodie, which I must have washed 20+ times by now.

I e-mailed support a little over a month ago and they e-mailed me right away to tell me the guy that handles these problems would be out of the office and get back to me "early next week". Although I have yet to hear back from them...



ignorant


quality posts: 5 Private Messages ignorant
thebearqueen1 wrote:I have had these shirts less than 3 months and the picture is rubbing off.





Is this a common problem on the new shirts or am I just lucky?



All of the Woot shirts I've purchased that are printed with the digital printing have all come off like that, I submitted pics a long time ago in another thread around here somewhere.

[EDIT] here is the old post with pics both of those shirts look much much worse now.

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TobiasAmaranth


quality posts: 30 Private Messages TobiasAmaranth

Silly questions here, but...

-Make and style of washing machine + dryer?
-Brand of detergent?
-Dryer sheets?
-Type of cycle (heat level, primarily)?
-Shirts folded inside-out?
-Shirts washed with anything other than shirts?
-City/County and can you describe their tap water? / Do you use a water softener?

If it's a long term problem for you specifically, I want to voice that I've not had this issue, but I also only own like, 2 or 3 digital shirts. So the questions I'm asking are to establish a baseline to isolate the possibly causes of failure, in case it's not strictly in regards to printing.

Woot's Men's Smalls: A speck on a shirt that might be art. Don't bother...

ignorant


quality posts: 5 Private Messages ignorant
TobiasAmaranth wrote:Silly questions here, but...

-Make and style of washing machine + dryer?
-Brand of detergent?
-Dryer sheets?
-Type of cycle (heat level, primarily)?
-Shirts folded inside-out?
-Shirts washed with anything other than shirts?
-City/County and can you describe their tap water? / Do you use a water softener?

If it's a long term problem for you specifically, I want to voice that I've not had this issue, but I also only own like, 2 or 3 digital shirts. So the questions I'm asking are to establish a baseline to isolate the possibly causes of failure, in case it's not strictly in regards to printing.



I wash them the same as the screen printed shirts from woot, and that is I don't do anything special. I don't turn them inside out, I dry them in the dryer, I was them with all my other clothes (pants, shirts, etc), I think they are washed on warm (I just hit the "normal" button and don't look into anymore than that).
So they are washed the same but I've stopped wearing the digital printed shirts after about 10 washes but the screen prints have been washed 10 times that and don't have any issues.

All of my posts are quality posts.

TobiasAmaranth


quality posts: 30 Private Messages TobiasAmaranth
ignorant wrote:I wash them the same as the screen printed shirts from woot, and that is I don't do anything special. I don't turn them inside out, I dry them in the dryer, I was them with all my other clothes (pants, shirts, etc), I think they are washed on warm (I just hit the "normal" button and don't look into anymore than that).
So they are washed the same but I've stopped wearing the digital printed shirts after about 10 washes but the screen prints have been washed 10 times that and don't have any issues.



I would personally suggest some modifications. Inside-out, soft items only. I personally wash shirts entirely on their own, but would recommend avoiding jeans at the very least. I use warm water, low heat when drying, liquid detergent and a dryer sheet.

I don't know if any of that is a contributing factor, but neither of the two shirts I know are digital printed have any ink issues.

Sorry I can't be more help.

Woot's Men's Smalls: A speck on a shirt that might be art. Don't bother...

ignorant


quality posts: 5 Private Messages ignorant
TobiasAmaranth wrote:I would personally suggest some modifications. Inside-out, soft items only. I personally wash shirts entirely on their own, but would recommend avoiding jeans at the very least. I use warm water, low heat when drying, liquid detergent and a dryer sheet.

I don't know if any of that is a contributing factor, but neither of the two shirts I know are digital printed have any ink issues.

Sorry I can't be more help.



Yeah. I just don't buy digital prints anymore, problem solved.
I'm not going to go out of my way to wash just those shirt special, I feel they should be of the same quality as the screened shirts and that would mean I could wash them the same as the screened shirts.

All of my posts are quality posts.

Narfcake


quality posts: 363 Private Messages Narfcake

Volunteer Moderator

TobiasAmaranth wrote:... I don't know if any of that is a contributing factor ...


Mixing heavy and lighter articles can have an effect, but the fact remains that to have the print flake off means it wasn't done correctly in the first place. Ignorant's seem more like an improper curing versus my issue of them printing over shirt lint.

Other aspects:
- Top loaders are more aggressive than front loaders, but at worst, the print will crack from being stretched (pulled) too much, not flake off.
- Differences in detergent are far more likely to show up with the blank, not the print.
- Drying temperature affects the (shrinking) shirt itself more than the print (of non-shrinking ink).

My dollar store find of a pre-stretched-neck/shrunken-length DTG Lemon Drop gets washed/dryer-dried in the do-not-care load, mixed with denim, sweatshirts, underwear, socks, etc. The print is still intact.

My DTG copy of Night and Day (which was printed low, but at least it wasn't over lint and it wasn't belly-print low, so I didn't write the issue in) gets washed on cold, line dried (so it has only lost an inch in length), and is fine. Likewise, the color-mush DTG of Schrodinger's Cat LS is still intact, even though that shirt has been relegated to undershirt use.

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carrbone


quality posts: 0 Private Messages carrbone

Just received a shirt for my son, washed it ONCE.. and INSIDE OUT to protect the graphic.. and wow... the "TEA" in the shirt is demolished. Hey, if I would have gotten 3 months I wouldn't have felt so bad.. but NOT EVEN 1 time wearing it... Please this is TERRIBLE.

jeanerz13


quality posts: 9 Private Messages jeanerz13

When you guys talk about digital vs screen print...are the dailies screen printed and everything else digital?

manhandsha


quality posts: 62 Private Messages manhandsha
jeanerz13 wrote:When you guys talk about digital vs screen print...are the dailies screen printed and everything else digital?



Since we've improved and expanded our operations, I'm waiting to hear back on the "new way".

Narfcake


quality posts: 363 Private Messages Narfcake

Volunteer Moderator

jeanerz13 wrote:When you guys talk about digital vs screen print...are the dailies screen printed and everything else digital?


Generally yes in recent months, but I'll be finding out soon enough if even the dailies have gone DTG. Friday's daily shipped in one package with a DTG shirt, and my past experience is that they didn't mix one type with another in shipping.

I will have to say that the new tracking system seems to be doing fine, but it's still pretty recent too.

I still have at least a dozen "arrived on the wrong blanks or size" issues along with more misprint and print durability issues to write in about ...

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no1


quality posts: 7 Private Messages no1
Narfcake wrote:Generally yes in recent months, but I'll be finding out soon enough if even the dailies have gone DTG. Friday's daily shipped in one package with a DTG shirt, and my past experience is that they didn't mix one type with another in shipping.



Narfcake


quality posts: 363 Private Messages Narfcake

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no1 wrote:


I'm okay with the DTG, but that's just it - it's only okay. It doesn't match screen printing for vibrancy, which makes the art look meh.

If this is what it comes to, my buying will be curtailed yet again. My free shipping at another shirt site has been underutilized anyway ... and they send catshirts there also.

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jeanerz13


quality posts: 9 Private Messages jeanerz13

Here's a close-up of a shirt I got today:

Based on how speckly the dinosaur already looks (never been washed), I don't expect the design to last all that long. Maybe I'll be pleasantly surprised though. Narf, could this be what you were talking about when you mentioned painting over shirt lint?

Narfcake


quality posts: 363 Private Messages Narfcake

Volunteer Moderator

jeanerz13 wrote:Here's a close-up of a shirt I got today:

Based on how speckly the dinosaur already looks (never been washed), I don't expect the design to last all that long. Maybe I'll be pleasantly surprised though. Narf, could this be what you were talking about when you mentioned painting over shirt lint?


It kind of looks more like the ink wasn't uniform when it was printing. I wouldn't count on the print holding up in the long term.

In my case, the ink simply came off when it was brushed over. That's how I figured they printed over lint.

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Narfcake


quality posts: 363 Private Messages Narfcake

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no1 wrote:


All three copies of Every Night arrived DTG. I'm guessing all the copies of Cosmic Bear and Lifelike Human I ordered will be also ...

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ThunderThighs


quality posts: 929 Private Messages ThunderThighs

Staff

jeanerz13 wrote:Here's a close-up of a shirt I got today:

Based on how speckly the dinosaur already looks (never been washed), I don't expect the design to last all that long. Maybe I'll be pleasantly surprised though. Narf, could this be what you were talking about when you mentioned painting over shirt lint?


Send a link of your photo to customer service so they can see it. They'll likely send it to the shirt team. We need to know about printing issues.



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otomeanoyo


quality posts: 1 Private Messages otomeanoyo
thebearqueen1 wrote:
Is this a common problem on the new shirts or am I just lucky?



This happens to my digitally printed shirts too. Screen printing ones are fine.

otomeanoyo


quality posts: 1 Private Messages otomeanoyo
jeanerz13 wrote:When you guys talk about digital vs screen print...are the dailies screen printed and everything else digital?



I think all the special runs are screen printed too.

pieheart


quality posts: 0 Private Messages pieheart
ignorant wrote:All of the Woot shirts I've purchased that are printed with the digital printing have all come off like that, I submitted pics a long time ago in another thread around here somewhere.

[EDIT] here is the old post with pics both of those shirts look much much worse now.



I would suggest washing and drying the shirts inside out. I have always done this with printed shirts and have never had a problem. It could be the detergent you are using, but I am willing to bet it is the heat of the clothes dryer.

jeanerz13


quality posts: 9 Private Messages jeanerz13
otomeanoyo wrote:I think all the special runs are screen printed too.



What do you mean "special runs"? The one I shared that looked speckled was from a side sale.

Narfcake


quality posts: 363 Private Messages Narfcake

Volunteer Moderator

jeanerz13 wrote:What do you mean "special runs"? The one I shared that looked speckled was from a side sale.


As the resident shirt nerd, the only shirts that I can reliably say are screen printed here nowadays are those with metallic or glow-in-the-dark inks. My last few dailies have been DTG, most of the side sales in the past few months have been DTG, my last few shirts from the reckoning have been DTG, and all the shirts from the back catalog are DTG.

Shirt-of-the-month shirts have all been screen printed so far, but that can change anytime.

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chismosito


quality posts: 0 Private Messages chismosito

Most of these issues are the quality of the shirt. For the last two years, the American Apparel shirts have suffered in quality. I am in the business and know first hand. They have lost control of their fabric knitting and quality issues are through the roof. Honestly, Bella+Canvas Made In USA should be considered for the Woot shirts.

Narfcake


quality posts: 363 Private Messages Narfcake

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chismosito wrote:Most of these issues are the quality of the shirt. For the last two years, the American Apparel shirts have suffered in quality. I am in the business and know first hand. They have lost control of their fabric knitting and quality issues are through the roof. Honestly, Bella+Canvas Made In USA should be considered for the Woot shirts.


The complaints here mostly aren't about the shirt itself, though, but the DTG printing process. Peeling is indicative of uneven application of pre-treatment; streaking is indicative of a clogged or lazy printhead. Speckling could be due to the ink settling (common with white) or excess lint on the shirt.

All shirts are hand sewn, so there's bound to be some QC issues at some point. And I've had more than a few 3001u's torque (twist), so for me, Canvas isn't doing all that great. And don't get me started on the regular 3001's -- I can't even name all the countries those are sourced from, depending on size, color, day of the week, alignment of the moon, whether my neighbor's cat killed another bird, etc.

FWIW, B+C was the supplier to Threadless when this happened.

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ChronoSquall14


quality posts: 42 Private Messages ChronoSquall14

My Ten Forward shirt already looks ten years old after two washes (fabric still feels great, no issues with the AA blank), so I'm glad I found this topic. I'll be sending pics to CS as well. EDIT: Email sent.

You've been someone I've followed here on the forums, narfcake, and I feel like I'm of a like mind when it comes to shirt quality. I want to come here every day and think about buying shirts, and buy them about monthly. I don't want to have to disappear again because the graphics are peeling after a couple of washes. And this is a montha fter ink issues with one shirt, the wrong blank sent with another, and another shirt a bit off-center. Also, most shirts smell terrible, which I assume is part of the DTG process. It's been a rough few months.

EDIT: CS is sending me a new one. Thanks, Woot! I hope this gets ironed out. I want to pay for a single shirt that's great so Woot! doesn't lose money on me.

Narfcake


quality posts: 363 Private Messages Narfcake

Volunteer Moderator

ChronoSquall14 wrote:... You've been someone I've followed here on the forums, narfcake, and I feel like I'm of a like mind when it comes to shirt quality. I want to come here every day and think about buying shirts, and buy them about monthly. I don't want to have to disappear again because the graphics are peeling after a couple of washes. And this is a montha fter ink issues with one shirt, the wrong blank sent with another, and another shirt a bit off-center. Also, most shirts smell terrible, which I assume is part of the DTG process. It's been a rough few months.

...


All of the issues above applies here spread out for a much longer period; for some known reason, I can skip laundry day ... a lot.

Correct on the vinegary smell too; it's the pre-treatment.

Alas, not every customer is aware to these aspects. Whether it's the print and/or the blank, there are a lot of folks who simply chalk this up as "cheap shirt, won't buy again", propagating a diminishing customer base.

On a side note, at a thrift store, I ran across a poor copy of Procrastination University and cynically thought "Fishie didn't have to distress the design; it'll do it by itself!"

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lordmcfuzz


quality posts: 0 Private Messages lordmcfuzz

This is from one wear(straight from delievery) and one wash.
I'm really sad as this shirt is awesome and was very vibrant

manhandsha


quality posts: 62 Private Messages manhandsha
lordmcfuzz wrote:This is from one wear(straight from delievery) and one wash.
I'm really sad as this shirt is awesome and was very vibrant



Ugh, sorry. If you haven't please send that pic, your order number and situation to support@woot.com; CS can get you taken care of.